Terms of service
OVERVIEW
This website is operated by Senquira. Throughout the site, the terms “we”, “us” and “our” refer to Senquira.
By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.
These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to these Terms in full, you must not use this website or any of its services.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website after any changes constitutes your acceptance of those changes.
It is your responsibility to review this page periodically.
1. LEGAL STATUS & ELECTRONIC RECORD
This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. It does not require physical or digital signatures and is legally binding.
2. ELIGIBILITY
By using this website, you confirm that:
● You are at least 18 years of age, or using the website under the supervision of a legal guardian
● You are competent to enter into a legally binding contract under applicable laws
We reserve the right to terminate access or refuse service if these conditions are not met.
3. ONLINE STORE TERMS
You agree:
● Not to use our products/services for any illegal or unauthorized purpose
● Not to violate any laws (including intellectual property laws)
● Not to transmit any malicious code, viruses, or harmful technologies
Any breach may result in immediate termination of your access.
4. GENERAL CONDITIONS
We reserve the right to:
● Refuse service to anyone at any time for any reason
● Limit or cancel orders at our discretion
You understand that:
● Non-sensitive content may be transferred across networks unencrypted
● Payment information is always encrypted during transmission
You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.
5. ACCURACY OF INFORMATION
We do not guarantee that all information on this website is accurate, complete, or current.
● Content is provided for general information only
● Reliance on such information is at your own risk
● Historical information may not be current
We reserve the right to modify website content at any time without obligation to update.
6. MODIFICATIONS TO SERVICE & PRICING
● Prices are subject to change without notice
● We may modify or discontinue any part of the Service at any time
● We shall not be liable for any modification, price change, or discontinuation
7. PRODUCTS & SERVICES
● Products may be available exclusively online and in limited quantities
● All products are subject to availability
● We reserve the right to limit sales by person, region, or jurisdiction
● Product descriptions and pricing may change without notice
We do not guarantee that:
● Product colors will appear exactly as displayed on your device
● Products will meet individual expectations
8. PERSONAL USE & RESALE RESTRICTION
All products are strictly for personal use only.
● Reselling, redistributing, or commercial use without authorization is prohibited
● Legal action may be taken in case of violation
9. ORDERS, BILLING & ACCOUNT INFORMATION
We reserve the right to:
● Refuse or cancel any order
● Limit quantities per customer, household, or account
● Restrict orders suspected to be from resellers or distributors
You agree to provide:
● Accurate, complete, and current information
● Updated billing and contact details
Failure to do so may result in cancellation or suspension.
10. PAYMENTS
● Full payment must be made before order confirmation
● Non-payment may lead to order cancellation and account restriction
● We reserve the right to take legal action in case of payment default
11. SHIPPING, RETURNS & REFUNDS
● Due to the hygiene and personal care nature of fragrances, our products are generally non-returnable.
● Returns/exchanges are subject to our Return Policy
● Damaged, defective, or incorrect items must be reported within 24 hours of delivery
Failure to report within the timeframe may result in rejection of claims.
12. THIRD-PARTY TOOLS & LINKS
We may provide access to third-party tools or links.
● These are provided “as is” without warranties
● We are not responsible for third-party content, services, or transactions
Use of such tools is entirely at your own risk.
13. USER SUBMISSIONS & FEEDBACK
If you submit content (ideas, feedback, suggestions):
● You grant us the unrestricted right to use, modify, and distribute it
● We are not obligated to maintain confidentiality or provide compensation
You must not submit content that is:
● Illegal, abusive, defamatory, or obscene
● Violating intellectual property or personal rights
14. PERSONAL INFORMATION
Your personal data is governed by our Privacy Policy.
You acknowledge that:
● Data may be processed by third-party providers
● Absolute security cannot be guaranteed
We are not liable for breaches caused by events beyond our control.
15. ERRORS, INACCURACIES & OMISSIONS
We reserve the right to:
● Correct errors or inaccuracies
● Update or cancel orders if incorrect information is identified
This may occur without prior notice.
16. PROHIBITED USES
You are prohibited from:
● Engaging in unlawful activities
● Violating intellectual property rights
● Harassing or harming others
● Uploading malicious code
● Collecting personal data without consent
● Attempting to breach security systems
Violation will result in immediate termination and possible legal action.
17. INTELLECTUAL PROPERTY
All website content including:
● Brand name
● Logo
● Designs
● Text and visuals
are the exclusive property of Senquira.
Unauthorized use, copying, or reproduction is strictly prohibited. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service or any contact on the website without express written permission.
18. DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available”.
We do not guarantee:
● Uninterrupted or error-free service
● Suitability for individual preferences
Fragrance Disclaimer:
● Reactions may vary from person to person
● It is your sole responsibility to review the ingredient list and perform a patch test.
● Senquira is not liable for allergic reactions or misuse
19. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Senquira shall not be liable for:
● Indirect, incidental, or consequential damages
● Loss of profits, data, or business
● Product dissatisfaction or individual reactions
● Cyber incidents beyond our control
20. INDEMNIFICATION
You agree to indemnify and hold Senquira harmless from:
● Claims arising from your breach of these Terms
● Violation of laws or third-party rights
● Misuse of the website or services
21. SECURITY DISCLAIMER
While we implement reasonable safeguards:
● We do not guarantee protection against hacking, viruses, or cyber threats
● We are not liable for losses arising from such events
22. DISPUTE RESOLUTION
In case of disputes:
● Parties shall attempt to resolve matters amicably first
● You may contact us via email for resolution
23. GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Gurgaon, Haryana.
24. SEVERABILITY
If any provision is found invalid or unenforceable:
● The remaining provisions shall remain valid and enforceable
25. ENTIRE AGREEMENT
These Terms constitute the complete agreement between you and Senquira and supersede all prior communications.
26. TERMINATION
We reserve the right to:
● Suspend or terminate access at any time
● Cancel orders without prior notice
Especially in cases of:
● Fraud
● Policy violations
● Suspicious activity
27. CONTACT INFORMATION
For any questions regarding these Terms:
Email: support@senquira.com